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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Tim Detrick

March 28, 2023

5  out of  5 rating by Tim Detrick
"We switched over after we were tboned by a uninsured motorist and found out we were uninformed that we had no support from our previous agent because we only had liability are the time.. since dealing with Nikki at Hough state farm we drive and feel at ease knowing we are covered. Thank you Nikki . Tim and Michelle Detrick"


March 21, 2023

5  out of  5 rating by Mark
"Friendly staff and very helpful."

Joni Blackburn

January 27, 2023

5  out of  5 rating by Joni Blackburn
"I've been with Tracy Hough for more than 20 years! I stayed with her when I moved away from Council Bluffs because they've treated me so well. They add some personal touches that let you know your business is appreciated! She calls sometimes just to check in. They send birthday, Thanksgiving and Christmas cards. Most importantly, they're knowledgeable, pleasant and happy to assist you! I recently had a car accident and the other driver's insurance company was repeatedly pressing me for information that doesn't exist. I called & they told me exactly what to tell them. Having to deal with the other person's insurance company has made me appreciate State Farm even more. I'm also in the process of looking for a car & they've encouraged me to call in & check insurance rates on cars I'm considering. They care about their customers, not just the money they make from them!"

Kristie Behrens

January 24, 2023

5  out of  5 rating by Kristie Behrens
"Everyone at this office is always so helpful and knowledgeable!"

amanda Ingram

January 4, 2023

5  out of  5 rating by amanda Ingram
"Great service and will go above and beyond to make sure any needs you have are met."

Ashley Alvarado

December 10, 2022

5  out of  5 rating by Ashley Alvarado
"Tracy is amazing recommend her to everyone!"

Philip Liekhus

December 9, 2022

5  out of  5 rating by Philip Liekhus
"Very friendly staff, open and honest communication from everyone at the office. If you need an agent and not a computer to talk with then give them a call."

Hazel Jean Jones

November 25, 2022

5  out of  5 rating by Hazel Jean Jones
"Always helpful and get right to the problem to solve!"

Michael Peterson

November 22, 2022

5  out of  5 rating by Michael Peterson
"A great team."

Alex Lewis

October 29, 2022

5  out of  5 rating by Alex Lewis
"I got my insurance through this office. Nikki Guidry helped me get everything set up and explained everything well. Both her and Tracy were very nice and professional during my visit."

Dan Lighthipe

October 27, 2022

5  out of  5 rating by Dan Lighthipe
"Tracy Hough and her team (Especially Suzy) have provided exceptional service for my family for numerous years! I am so thankful to have State Farm insure my house and cars!"

Megan Watson

October 27, 2022

5  out of  5 rating by Megan Watson
"Very very helpful!!"

Shelby McGinn

October 21, 2022

5  out of  5 rating by Shelby McGinn
"Have 100% trust in Tracy and her team with statefarm. They are always available when you need them. They either call or text, which ever is more convenient for me at the time, which makes things go a lot smoother. They always try to figure out what is best for me and take the time Needed to do it. 10/10 would recommend!"

Andy Sinclair

October 15, 2022

5  out of  5 rating by Andy Sinclair
"I got in and out with no hassle and the staff was friendly and very helpful."

amy Mckeighan

October 15, 2022

5  out of  5 rating by amy Mckeighan
"I called and needed my husbands Car insurance emailed to me right away. I had had ia stressful morning and Suzy was polite and extremely helpful. I highly recommend this office."

Stephanie Johnson

October 6, 2022

5  out of  5 rating by Stephanie Johnson
"Tracy and her team are warm and welcoming. The utmost care is taken to make certain all the details are covered everything is in proper order. Thank you for helping me navigate thru some difficult times."

Patty Burnham

September 16, 2022

5  out of  5 rating by Patty Burnham
"The staff at Tracy Hough State Farm Insurance were very friendly and helpful. When we had questions they had answers. They were good listeners and they explained options clearly."

Andy Wilson

September 13, 2022

5  out of  5 rating by Andy Wilson
"All those who work at Tracy Hough State Farm are so pleasant to deal with. If they don’t have the answer they will quickly find it for you. Fantastic team."

Denise Dale

September 4, 2022

5  out of  5 rating by Denise Dale
"Suzy was so helpful and friendly! Great follow up and honest explanations. Very professional and I highly recommend working with this office!"

katie howard-ulmer

August 31, 2022

5  out of  5 rating by katie howard-ulmer
"Suzy is wonderful. She takes the time to explain everything in detail. Very knowledgeable and professional. Highly recommend this office"

Desi Ward

August 31, 2022

5  out of  5 rating by Desi Ward
"Tracy and her team are super nice ! Always great and helpful"

Lisa Hahn

August 30, 2022

5  out of  5 rating by Lisa Hahn
"Tracy goes above and beyond! I had a situation needing constant care and follow-up to accomplish things in the time frame I needed. I've never seen a SF agent so diligent and willing to go above and beyond to accomplish the impossible! Thank you Tracy! God bless you and your staff!"

Penny W est

August 27, 2022

5  out of  5 rating by Penny W est
"Very friendly and all the agents in the office try to do everything possible to do what is needed for their clients. Been with State Farm for over 30 years."

Lisa LeRette

August 20, 2022

5  out of  5 rating by Lisa LeRette
"Tracy is so personable and truly dedicated to helping people."

Chuck Page

August 17, 2022

5  out of  5 rating by Chuck Page
"I have always received great customer service with attention to detail."