State Farm® Insurance Agent Tracy Hough
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alicia Higgs
February 12, 2026
"Morgan in Council Bluffs office was attentive to my issue. Was honest with small fee to start my new renters insurance policy. Her questions showed expertise in her field working hard to set me up for the coverage I needed but also considering my budget. I live in Bellevue NE but choose to utilize this service in Council Bluffs. When real people care this goes a long way in my book of trust. Hands down they rock!!!! Morgan is under the supervision of Tracy.."
"Wow, thank you for the 5-star review, Alicia! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Tracy😊"
Abigail Cook
February 5, 2026
"Emily, at state farm is absolutely amazing! She answered all of my questions and helped me get the best policy."
"Thank you for taking the time to leave such a great review, Abigail. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Shay Bales
January 26, 2026
"When need answers. There is at least someone there to help me out. Definitely like the new policies that are about to take place on First of February. Thank you guys for insuring my vehicles, house and my teenage son."
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Tracy Hough’s Team. "
Andrew Sherman
January 25, 2026
"I was on the search for Life insurance. My agent was Emily Gunderson. Emily left a great impression and was extremely helpful! I didn’t really know where to start, but Emily explained everything so I was able to understand the policies with some clarity. I am very satisfied with my experience and highly recommend Emily if you’re curious about or in need of insurance."
"Andrew, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Tracy Hough’s Team here in our Council Bluffs office. "
Alyssa Dixon
January 14, 2026
"I had the pleasure of working with Emily today, and she was fantastic. She helped me transfer my auto and renters insurance from a previous company and also set me up with life insurance. Emily was incredibly helpful, kind, and patient throughout the entire process, and she answered all of my questions thoroughly. I was able to get a great deal and would definitely recommend working with her!"
"Thank you for your review Alyssa! We appreciate you recommending us and are grateful for your support. Glad you had the opportunity to work with Emily. She loves helping our customers. Tracy 😊"
Jason Mortensen
January 14, 2026
"Tracy at State Farm is the bomb . Com goes above n beyond and met my needs not only with car insurance but home owners and life insurance as well I highly recommend Tracy at State Farm!! Pleasure having her n Emily Morgan Marissa @ State Farm on my side these ladies are on point. And give me Great piece of mind thanks ladies!!!😊😊😊"
"Thank you for your review! We appreciate you recommending us, Jason, and are grateful for your support. Tracy 😊"
Jemar Berry
January 12, 2026
"I was helped very quickly on updating my coverage address they were polite and very professional!"
"Thank you for sharing your experience Jemar—our goal is always to provide clear, helpful service. Tracy 😊"
Jeremy Best
December 19, 2025
"She was very easy to work with. Told me what I needed and didn’t need. Very, very knowledgeable and helpful. She made sure I felt comfortable and understood everything."
"Happy to hear about your experience with our office Jeremy. We are here to provide knowledge to help you with informed decisions! Tracy 😊"
Trent Pauley
November 27, 2025
"Emily did a great job! She helped answer all my questions and did it fast and efficiently!"
"Happy to hear of your experience with Emily! Appreciate your time with your review, Trent. Tracy ☺️"
Brandon Tesch
November 20, 2025
"Emily Gundersson was my contact agent. Very personable and easy to understand what my new policy was going to be! Not to mention I now have a way better rate than my previous insurance."
"Glad to earn your business, Brandon! We are here to help and make a difference. Tracy ☺️"
Roger Warden
November 13, 2025
"Emily was great and got the problem solved."
"Thank you for your kind words, Roger. Emily loves helping our customers. Appreciate your longevity with our office. Tracy ☺️"
Kari Hansen
October 22, 2025
"Alissa was wonderful to work with! She was very knowledgeable about my policies, including changes I needed with an upcoming move. She was very patient answering my many questions, had great follow-through, and was very courteous and professional in her work and interactions with me through phone, email and text."
"So happy that you have had a wonderful experience with the help of Alissa for your upcoming move! Sure appreciate your time with sharing your experience! Tracy😊"
Lindsey Heiderscheidt
October 7, 2025
"Alissa gave excellent customer service! I will be adding more policies with her in the future!!"
"Thank you for sharing your experience! Alissa enjoys helping our customers and we appreciate you! Tracy 😊"
R
October 2, 2025
"I'd like to recognize Emily Gunderson at Tracy Hough's agency for her friendly at exceptional service. She demonstrated professionalism and outstanding support in handling all my customer needs. Thanks."
"Rich, we enjoy having you as a customer and sure appreciate you sharing your experience for others. Tracy ☺️"
Jo
September 28, 2025
"Made my claim easy and hassle free. Always fair pricing on insurance and helpful with questions."
"Happy to hear your experience, JoAnn! We appreciate you. Tracy 😊"
Barbara Coe
September 23, 2025
"Emily is a lifesaver! After being loyal to our previous car insurance provider for over 20 years—with a spotless driving record—we had no idea how much we were overpaying. Enter Emily from Tracy Hough-State Farm, and everything changed. She took the time to review our policy, explained everything clearly, and found us a new plan that saves us $2,440 a year. That’s not just a discount—it’s a game-changer! Her professionalism, honesty, and dedication to helping us get the best deal were beyond impressive. We feel so fortunate to have connected with her and the Tracy Hough team. If you’re even thinking about reviewing your insurance, do yourself a favor and reach out to them. You might be surprised at what you’ve been missing!"
"Glad to have you join our extended family! We appreciate you and your time in sharing with others your experience with Emily and our office. Tracy 😊"
sam stieben
September 19, 2025
"Emily was top knotch! Very knowledgeable about insurance and getting set up in council bluffs!"
"Welcome to our area Sam! It was great to meet you at the office. Thank you for sharing your experience and for your kind words. Tracy😊"
Dan Salvo-McGinn
September 10, 2025
"I recently called my agent Tracey Hough and her assistant Alissa to straighten out my auto pay for my vehicle and life insurance. I had lost my wallet and replaced my debit card which had a new account number. Very fast response from Alissa. The set up was easy thanks to Tracy’s office. Tracy has also been a big help with the ins and outs of Medicare. Professional and knowledgeable ."
"Thank you for your kind words, Dan! We appreciate you and your loyalty. Tracy 😊"
Amber Mckay
August 26, 2025
"Alissa was great!"
"Thank you Amber for your review! Alissa enjoys helping our customers. Tracy 😊"
Lori Witt
August 24, 2025
"Always so helpful solved all of my issues"
"Appreciate you and your loyalty to our office over the years! Tracy 😊"
Jarrod Rice II
August 20, 2025
"Emily Gunderson was the best State Farm agent we could’ve asked for. Will go through her for everything we need with State Farm!"
"Happy to hear you enjoy Emily's help with your needs Jarrod. Thank you for taking the time to share! Tracy😊"
Deb Wirth
August 12, 2025
"We worked with Emily and she was very helpful! She was very patient with us to provide the quote we requested. Thanks Emily!"
"Appreciate you Deb! Thank you for sharing your experience. Emily enjoys helping our customers. Tracy 😊"
MakeupBy Cassie
August 10, 2025
"Alissa was amazing and so helpful! She answered all my questions and worked with me for a couple days via text as life gets busy and being a mom I have so many things to do! She got the best quote for my 2 vehicles and the whole experience was great! I definitely recommend working with her! She was very patient and understanding!"
"So happy to hear that you had an amazing experience with Alissa! She enjoys helping customers and we look forward to helping you for a long time! Tracy😊"
Melissa B
August 4, 2025
"I recently worked with Alissa to resolve an annoying insurance situation, and she went above and beyond to help. Our interaction was professional and warm and she sorted the issue in no time. She was responsive and helpful and made me feel like a valued client. She’s an asset to State Farm."
"So happy to hear you had an above and beyond experience with your situation, Melissa! Alissa loves working with people. Thank you for taking the time to share your experience. Tracy😊"
A Wollen
July 16, 2025
"Emily at Tracy Hough State Farm office was so helpful! She listened to me, researched the issue and then followed back up. That was super- thanks Emily!!!!"
"Appreciate your time in sharing your experience and appreciate you, Anita! Emily loves making a difference with our customers! Tracy 😊"